If I am a Queentown local resident / business where can I collect my vehicle from you?bkdevCollection is from our Frankton office, 1 Sutherland Lane, off Glenda DRive or alternative by prior arrangement.
When do I sign the hire contract?bkdevAt the time of vehicle collection we review the hire contract with you, validate your drivers licence and then once you have signed the contract you can drive away.
Am I insured for windscreen and tyre repair?bkdevIn general, windscreens and tyre repair are not covered by insurance
Can I reduce the insurance excess to zero?bkdevDiscount Rentals Queenstown does not offer a zero excess insurance option. Experience has shown that drivers take more care and responsibility if they have some liability.
Can I reduce the excess?bkdevDiscount Rentals Queenstown may offer a reduction in your excess liability to $500 for an additional daily fee. This is not available for hires less than 3 days duration or drivers under 25 years old.
What is the insurance excess with your standard rate?bkdev
- For a driver over 25 and the excess is $2000 for each and every claim
- An additional $500 excess applies if the driver is between 21 and 25 years
- An additional $1000 excess applies if the driver has held a licence for less than 6 mths