bkdev2022-06-13T01:47:24+00:00In general, windscreens and tyre repair are not covered by insurance
Are there any additional charges for returning a car late?
bkdev2022-06-13T01:45:19+00:00Please contact us if you are running late on the day of return or want to extend your booking. Often we can accommodate your request at the same hire rate of your booking. If the vehicle is returned late without prior approval we reserve the right to charge a late fee.
Can anyone other than myself drive the vehicle?
bkdev2022-06-13T01:42:37+00:00Yes, you can nominate additional drivers at no extra cost. All drivers details must be entered on the hire contract form.
bkdev2022-06-13T01:45:50+00:00Yes, you can pay using cash at the start of the hire. However, all rental agreements must be secured by a Credit Card or for business clients, have an credit application form accepted.
Can I pick-up or return a vehicle car outside normal business hours?
bkdev2022-06-13T01:48:27+00:00Yes. Discount Rentals Queenstown can arrange for after-hours pick-up and return when your rental is outside normal hours of operation, usually at no extra cost.
Can I reduce the excess?
bkdev2022-06-13T01:46:57+00:00Discount Rentals Queenstown may offer a reduction in your excess liability to $500 for an additional daily fee. This is not available for hires less than 3 days duration or drivers under 25 years old.
Can I reduce the insurance excess to zero?
bkdev2022-06-13T01:47:12+00:00Discount Rentals Queenstown does not offer a zero excess insurance option. Experience has shown that drivers take more care and responsibility if they have some liability.
Can I smoke in an Discount Rentals Queenstown rental vehicle?
bkdev2022-06-13T01:49:01+00:00No. Smoking is not permitted in an Discount Rentals Queenstown vehicle. If the vehicle is returned smelling of cigarette / cigar smoke you may be liable for a cleaning/deodorising.
Can I use a trailer hitch or tow bar with my Discount Rentals Queenstown rental?
bkdev2022-06-13T01:51:00+00:00Yes. We have some vans/minibuses with tow bars and some of our larger cars/SUVs. Please let us know if you are requiring a vehicle for towing or to attach a bike rack